Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs a correction, or want to suggest a topic we haven't covered yet — we're glad you're here. This page explains the best way to reach us and what to expect once you do.
How to Contact Us
Email is the most direct way to reach the Online Casinos Australia editorial team. Every message is read by a real person, and we aim to reply within two working days. Please write to us at [email protected].
To help us get back to you faster, include a brief description of what your message is about in the subject line. Whether it's a review question, a factual query or a business enquiry, a little context upfront means we can direct it to the right person straight away.
What We Can Help With
We receive a wide range of messages from Australian players and industry contacts. Here are the most common reasons people reach out:
- Questions about casino reviews — If something in our comparisons isn't clear, or you'd like more detail about a specific casino's bonuses, payment methods or game range, send us a message and we'll do our best to help.
- Corrections and accuracy concerns — We take the accuracy of our content seriously. If you've spotted something that looks out of date or factually incorrect, please flag it. Our editorial team reviews every correction request.
- Content suggestions — Have a casino, payment method or topic you'd like us to cover? Reader input genuinely shapes what we work on next. We're particularly interested in areas that matter to Australian players.
- Business and partnership enquiries — If you represent a casino operator, software provider or affiliate network and would like to explore how we work together, please introduce yourself and outline what you have in mind. We'll pass your message to the appropriate contact.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, please mention this in your message. We'll point you towards appropriate support services in Australia, including the national helpline provided by Gambling Help Online.
What Happens After You Write to Us
Every message that arrives is reviewed by a member of the editorial team — not an automated filter. You'll receive a reply from a real person who has actually read what you wrote.
Our standard response window is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. We always follow up; if you haven't heard from us after three working days, it's worth checking your spam folder before resending.
About This Site and Our Editorial Approach
Online Casinos Australia researches and compares offshore casino platforms available to Australian players. Our focus is on the things that matter most to local players: payout speed, game variety including online pokies, bonus value and the payment methods that work smoothly in AUD.
Our editorial rankings are based on independent research and are not for sale. Casinos that appear on our site may have a commercial relationship with us — we may earn a commission if you visit a casino through one of our links — but that relationship does not determine where a casino ranks. If you have questions about how we assess casinos or how those relationships work, we're happy to explain. You can also explore our recommended non-GamStop casinos to see how we apply consistent criteria across different licence types.
A Note on Accuracy
Casino offers, bonus terms, payment conditions and wagering requirements can change quickly. We verify the details in our reviews on a regular basis, but if you find something that no longer matches what a casino is offering, please let us know. Readers in Australia who are actively using these platforms often spot changes before our team does, and that kind of feedback directly improves the quality of what we publish.
We're committed to keeping this site honest and useful. Thank you for taking the time to get in touch — we look forward to hearing from you.